Global Remote Support & Technical Inquiries

Bimmer Navigation operates as a Remote-First agency to ensure the fastest service for our global clients. All technical upgrades are delivered via secure digital downloads with step-by-step guides, or via tracked USB shipment to your doorstep. Please note: We do not offer on-site or physical vehicle appointments.

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Technical Support Base

Proudly serving BMW owners worldwide.

24/7 Support (Message Only)

FAQ's

Frequently Asked Questions

Where to find the information about my order?

If you place an order, the system automatically creates an account for you. To learn any information about your order, please log into your account in the top right corner of the website. Navigate to the Orders tab where you can find such info as the Order ID, Payment Status, Shipping Status, etc.

Where can I find the password to log into my account?

If you place an order or just register on our website, after typing in your email address twice, you get a confirmation email. It contains a link that is used to confirm your email address and an automatically generated password that you can use to sign in. You can change the password in your account, in the Change Password tab. Please note that you won’t be able to log in without confirming your email address.

What does the status “Backorder” mean?

It means that product is out of stock and we’re waiting for delivery. You will be notified when we have it in stock again – you’ll receive an email with the parcel tracking number. The status in your personal account will also change in the Orders tab.

Why is my order partially shipped?

This may occur in 2 cases: 1) when you ordered several products and some of them ship from different locations; 2) when you ordered several products and some of them are out of stock at the moment. When everything is sent, the status will change to Shipped.

Why can’t I log into my account?

If you can’t log into your account, it means you haven’t confirmed your email address. When you place an order or just register on our website, after typing in your email address twice, you get a confirmation email. It contains a link that is used to confirm your email address and an automatically generated password that you can use to sign in. If you can’t locate this email in your inbox, check the spam folder. If it isn’t there either, go to the Log in tab in the top right corner, type in your email and press Enter. There will be a message with a link to resend this email. After you click it, you need to input your email address once more. After this process, the confirmation email should be in your inbox where you will be able to confirm your email address.

What’s my order status?

Log into your personal account in the top right corner of the website and navigate to the Orders tab. The status of your orders will be shown.

How to find my order number?

Log into personal account in the top right corner of the website and navigate to the Orders tab. The order number (Order ID) of all your orders will be shown.

Can I change my shipping address after I’ve completed the order?

If you would like to change the shipping destination after the order is placed, please contact us with your order number as soon as possible for details. Please note that we can only ship to a PayPal registered address.

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Our vision is rooted in the belief that every BMW and MINI owner deserves an exclusive customer experience, especially when it comes to upgrading and maintaining their vehicle’s navigation system. Whether you’re exploring options for a BMW navigation system update, a MINI Cooper map upgrade, or need help choosing the right FSC Code for your vehicle, our dedicated sales and support team is here to assist.

BMW and MINI are registered trademarks of Bayerische Motoren Werke AG.

Bimmer Navigation is not affiliated with BMW AG in any way. We are independent BMW/MINI specialist and we are not apart of the BMW AG in any way or form.

Design & Developed By Cloudminds

Regions	Latest Available Versions
North America	Evo 2025-2, Way 2025-2, JOY 2025-3, Live 2025-4, Next 2025, Premium 2023, Route 2022-2, Move 2022
Europe (East & West)	Evo 2025-2, Way 2026-1, JOY 2025-3, Live 2025-4, Premium 2025-2, Next 2025, Route 2025, Motion 2024, Move 2024
Australia / NZ	Evo 2025, Way 2024, Live 2025-1, Next 2023, Premium 2020, Route 2024, Motion 2021, Move 2017
Middle East	Evo 2025, Way 2025, JOY 2025-2, Live 2025-2, Premium 2020, Next 2023, Route 2020, Motion 2019
Israel	Evo 2020-1, Live 2025, Next 2019, Route 2019
Turkey	Evo 2023, JOY 2025, Premium 2020, Next 2020-1, Route 2019-2
South America	Evo 2020-1, Way 2024, Live 2025-1, Premium 2021, Next 2020, Route 2020, Move 2018
Argentina	Evo 2019-1, Next 2020, Route 2020
Southeast Asia	Evo 2025, Way 2026, JOY 2025-1, Live 2025-1, Premium 2021, Next 2023, Route 2020
India	Evo 2025, JOY 2025-2, Premium 2018, Next 2020-1, Route 2019-1
China / HK / Macau	Evo 2019-3, Premium 2019-2, Next 2019-2
Japan	Evo 2019-2, Premium 2019, Next 2019
Korea	Evo 2018-4, Premium 2019, Next 2019-2
Taiwan	Evo 2019-2, Premium 2020, Next 2020
Central Asia	JOY 2025
North Africa	Way 2023, Evo 2023, Next 2022, Route 2022
South Africa	Evo 2024, Premium 2020, Next 2023, Route 2020, Motion 2019

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